Privacy Policy

Privacy Policy

Information We Collect

When you contact us or book a rental, we collect your name, phone number, email address, and the service address where you need the portable toilet delivered. We also collect payment information when you pay for a rental, but we do not store full credit card numbers on our servers.

If you use our website, we automatically collect certain technical information such as your IP address, browser type, and the pages you visit. This helps us understand how people find and use our site.

How We Use Information

We use your contact details to schedule deliveries, send invoices, and respond to your questions. For example, we need your address to drop off and pick up the portable toilet at the right spot.

We may also use your email or phone number to send you service updates, like a reminder before your rental period ends. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies to remember your preferences and to keep track of items in your quote request. Cookies are small files stored on your device that help the site work better for you.

You can set your browser to refuse cookies, but some parts of our site may not function properly if you do.

Analytics and Third-Party Tools

We use Google Analytics to see how many people visit our site, which pages they view, and where they come from. This data is aggregated and does not identify you personally.

We may also use third-party scheduling and payment processors to handle bookings and payments. These providers have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We share your information only when necessary to provide our services. For example, we give your delivery address to our drivers so they can bring the portable toilet to your location.

We may also share information if required by law, such as in response to a court order or to protect the safety of our team and customers.

Data Retention

We keep your personal information for as long as needed to provide services and meet legal requirements. For example, we retain rental records for a few years to comply with tax and accounting rules.

When we no longer need your information, we securely delete or anonymize it.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Our website uses encryption to keep your data safe during transmission.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we work hard to keep your trust.

User Rights

You have the right to request a copy of the personal information we hold about you. You can also ask us to correct or delete your information, subject to legal requirements.

To exercise these rights, contact us using the details below. We will respond within a reasonable time.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the new version on this page with a new effective date. We encourage you to review this page periodically.

Contact Information

If you have questions about this privacy policy or how we handle your information, please reach out to us. We are happy to help.

Tap to call(866) 658-3904